Shipping policy

At Refined Silhouette, we're committed to a seamless shopping experience — which is why every order ships free of charge to addresses throughout the United Kingdom.

Order Processing
Orders are processed within 1–3 business days of purchase. Orders placed on Friday evening or over the weekend are processed on the next available business day.

Shipping Destinations
We currently ship to all addresses within the United Kingdom.

Estimated Delivery Time
Once dispatched, orders typically arrive within 6–9 business days, depending on your location. A tracking number will be sent to the email address provided at checkout as soon as your order ships.

Order Cancellations
If you need to cancel an order, please contact us as soon as possible using the details below. We are able to accommodate cancellation requests only before the order has shipped; once dispatched, orders can no longer be cancelled.

Order Tracking
A confirmation email containing your tracking number will be sent once your order has shipped, allowing you to monitor its progress to your door.

Delayed or Missing Orders
While we make every effort to ensure timely delivery, occasional delays can occur. If your order has not arrived within the estimated delivery window, please contact us with your order number and we will investigate and resolve the issue promptly.

Contact Us
Email: info@refinedsilhouette.com
Phone: +44 7452750766
Business Hours: Monday–Friday, 9:00 AM – 6:00 PM

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Company name: CP Aspire Limited
Business Adress: C/O Cooper Parry Sky View, Argosy Road, East Midlands Airport, Castle Donington, Derbyshire, DE74 2SA, England